Repair Authorization
Thank you for choosing High Level Collision. To proceed with the repair of your vehicle, we require your authorization. Please review the Repair Authorization Agreement below and sign to approve the necessary work.
Repair Authorization Agreement
Terms And Conditions
- 1. I hereby authorize High Level Collision and its employees to complete the necessary repair to my vehicle. I understand that any repair estimate is based on a preliminary inspection and additional parts or labor may be required to complete the repair. I authorize High Level Collision and its employees to drive the vehicle for purposes including diagnosis, testing and/or inspection as part of the repair process.
- 2. I agree to remove all valuables and personal property from the vehicle before the repair begins. I understand that High Level Collision is NOT responsible for loss or theft of any personal belongings left in the vehicle. Furthermore, I understand that High Level Collision is NOT responsible for any loss or damage to the vehicle resulting from acts of nature, including but not limited to hail, wind, fire, or flood.
- 3. I understand that payment in full, including any additional charges, will be required upon the release of my vehicle. I authorize my insurance company to pay High Level Collision directly for all repairs, including any supplemental charges. If a deductible applies, I will be responsible for that payment. High Level Collision accepts insurance checks, debit cards, and credit cards. I understand that a transaction fee of 3.5% will be applied to all credit card payments. An Express Mechanic’s Lien is hereby acknowledged on my vehicle to secure the amount of repairs thereto. I understand that I will be responsible for all legal expenses if legal action is necessary to enforce collection.
- 4. I understand that I have 24 hours from High Level Collision's initial notification to pick up my completed vehicle. After this period, a daily storage fee will be applied. If for any reason I do not collect the vehicle within 30 days of the repair completion, the vehicle may be considered abandoned. In such a case, High Level Collision may, at its discretion, impound the vehicle with a third party or proceed with declaring it abandoned for resale purposes. Proceeds from any resale will first cover the costs incurred, with any remaining amount applied toward the balance owed to High Level Collision.
- 5. I understand that High Level Collision will NOT be responsible for any vehicle rental expenses (including insurance costs) incurred during the repair process. I understand that the time required to complete your vehicle's repair may extend beyond the usual timeframe due to factors such as parts availability, material shortages, and/or labor shortages. As a result, the repair duration may surpass the period covered by your insurance company for rental charges. High Level Collision is NOT liable for rental costs that exceed the insurance-approved period or for any additional expenses arising from these factors. Additionally, High Level Collision cannot be held responsible if your insurance coverage does not fully cover these costs.
- 6. LIMITED LIFETIME WARRANTY. High Level Collision offers a limited lifetime warranty on the repair performed under this Repair Authorization, subject to the specified exclusions and exceptions. This warranty is non-transferable and remains valid for as long as I own the vehicle. During the warranty period, High Level Collision will repair or replace any defects caused by improper workmanship or materials without charge for parts, paint or labor relating thereto. This warranty is also subject to any manufacturer’s warranty for parts and materials. All warranty repairs must be conducted at High Level Collision’s facility; repairs or alterations made elsewhere will void this warranty. The warranty does not cover repairs needed due to causes beyond the reasonable control of High Level Collision, including but not limited to defects, damage, or malfunctions resulting from unauthorized service, improper maintenance, alterations, accidents, modifications, subsequent repairs by other parties, abuse, misuse, neglect, acts of God, or environmental damage. THE WARRANTIES PROVIDED IN THIS SERVICE CONTRACT SUPERSEDES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
- 7. LIMITED LIABILITY. Under no circumstances shall High Level Collision be liable for consequential, special, or indirect damages of any kind. High Level Collision’s maximum liability shall not exceed the amount actually paid to and received by High Level Collision for the services performed on the vehicle.
- 8. DISPUTE SETTLEMENT AND ARBITRATION. I AGREE THAT ALL CLAIMS AND DISPUTES RELATING TO THIS REPAIR AUTHORIZATION AGREEMENT AND THE REPAIRS TO THE VEHICLE SHALL BE EXCLUSIVELY, SOLELY AND FINALLY SETTLED BY CONFIDENTIAL ARBITRATION IN THE STATE OF GEORGIA, IN ACCORDANCE WITH THE FEDERAL ARBITRATION ACT (9 U.S.C. § 1 et. seq), AND THEN-EXISTING RULES OF THE AMERICAN ARBITRATION ASSOCIATION ("AAA"). JUDGMENT ON THE ARBITRATION AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. IF EITHER I OR HIGH LEVEL COLLISION ELECTS TO RESOLVE A CLAIM BY ARBITRATION, THAT CLAIM SHALL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS. THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED ON A CLASS ACTION BASIS OR ON BASES INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY, WHETHER ON BEHALF OF THE GENERAL PUBLIC, OTHER HIGH LEVEL COLLISION CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED.
- 9. ENTIRE AGREEMENT. Customer acknowledges that the terms and conditions set forth in this Repair Authorization constitute the entire agreement between Customer and High Level Collision. This Repair Authorization shall supersede all existing agreements and all other oral and written communication between Customer and High Level Collision concerning the subject matter of this Repair Authorization. This Repair Authorization or its terms and conditions may only be modified in writing and signed by both Customer and an authorized manager of High Level Collision.